{"id":10409,"date":"2024-12-03T06:38:19","date_gmt":"2024-12-03T06:38:19","guid":{"rendered":"https:\/\/guide.petloc8.com\/faq\/"},"modified":"2025-05-09T04:37:16","modified_gmt":"2025-05-09T04:37:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/guide.petloc8.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10409\" class=\"elementor elementor-10409 elementor-2869\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e470fb e-flex e-con-boxed e-con e-parent\" data-id=\"8e470fb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43763af elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"43763af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M10.707 17.7929C11.0975 18.1834 11.0975 18.8166 10.707 19.2071C10.3165 19.5976 9.68327 19.5976 9.29274 19.2071L3.49985 13.4142C2.7188 12.6332 2.7188 11.3668 3.49985 10.5858L9.29274 4.79289C9.68327 4.40237 10.3165 4.40237 10.707 4.79289C11.0975 5.18342 11.0975 5.81658 10.707 6.20711L5.91407 11H19.9999C20.5522 11 20.9999 11.4477 20.9999 12C20.9999 12.5523 20.5522 13 19.9999 13H5.91406L10.707 17.7929Z\" fill=\"#192035\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Guide<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e758e5 elementor-widget elementor-widget-heading\" data-id=\"8e758e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e3c66d hfe-search-layout-icon_text home_search_form elementor-widget elementor-widget-hfe-search-button\" data-id=\"4e3c66d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;icon_size&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:20,&quot;sizes&quot;:[]},&quot;size&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;size_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;size_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;icon_size_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;icon_size_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;button_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;button_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;button_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;close_icon_size&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;20&quot;,&quot;sizes&quot;:[]},&quot;close_icon_size_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;close_icon_size_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"hfe-search-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"hfe-search-button-wrapper\" role=\"search\" action=\"https:\/\/guide.petloc8.com\/fr\/\" method=\"get\">\n\n\t\t\t\t\t\t<div class=\"hfe-search-form__container\" role=\"tablist\">\n\t\t\t\t\t\t\t\t\t<input placeholder=\"Recherche\" class=\"hfe-search-form__input\" type=\"search\" name=\"s\" title=\"Recherche\" value=\"\">\n\t\t\t\t\t<button id=\"clear-with-button\" type=\"reset\">\n\t\t\t\t\t\t<i class=\"fas fa-times\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<\/button>\n\t\t\t\t\t<button class=\"hfe-search-submit\" type=\"submit\">\n\t\t\t\t\t\t<i class=\"fas fa-search\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6e2950 elementor-widget elementor-widget-html\" data-id=\"c6e2950\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section id=\"device-app\"><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18dd032 elementor-position-inline-start elementor-mobile-position-inline-start icon-accordion-content elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"18dd032\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"25\" viewBox=\"0 0 24 25\" fill=\"none\"><path d=\"M16.9952 1.25H7.0052C6.38558 1.25 5.79135 1.49614 5.35322 1.93427C4.91509 2.3724 4.66895 2.96664 4.66895 3.58625V21.4137C4.66895 22.0334 4.91509 22.6276 5.35322 23.0657C5.79135 23.5039 6.38558 23.75 7.0052 23.75H16.9952C17.6148 23.75 18.209 23.5039 18.6472 23.0657C19.0853 22.6276 19.3314 22.0334 19.3314 21.4137V3.58625C19.3314 3.27945 19.271 2.97565 19.1536 2.69221C19.0362 2.40876 18.8641 2.15121 18.6472 1.93427C18.4302 1.71733 18.1727 1.54524 17.8892 1.42784C17.6058 1.31043 17.302 1.25 16.9952 1.25ZM10.3952 22.25C10.5367 21.944 10.7629 21.6848 11.047 21.5032C11.331 21.3216 11.6612 21.2251 11.9983 21.2251C12.3355 21.2251 12.6656 21.3216 12.9497 21.5032C13.2338 21.6848 13.4599 21.944 13.6014 22.25H10.3952ZM17.8277 21.4137C17.8277 21.6349 17.7401 21.847 17.5841 22.0037C17.4281 22.1605 17.2163 22.249 16.9952 22.25H15.1877C15.0193 21.531 14.6128 20.89 14.0341 20.4312C13.4554 19.9724 12.7387 19.7228 12.0002 19.7228C11.2617 19.7228 10.5449 19.9724 9.96629 20.4312C9.38763 20.89 8.98109 21.531 8.8127 22.25H7.0052C6.78341 22.25 6.5707 22.1619 6.41388 22.0051C6.25705 21.8482 6.16895 21.6355 6.16895 21.4137V3.58625C6.16895 3.47643 6.19058 3.36769 6.2326 3.26623C6.27463 3.16477 6.33622 3.07258 6.41388 2.99493C6.5707 2.8381 6.78341 2.75 7.0052 2.75H16.9952C17.105 2.75 17.2138 2.77163 17.3152 2.81366C17.4167 2.85568 17.5089 2.91728 17.5865 2.99493C17.6642 3.07258 17.7258 3.16477 17.7678 3.26623C17.8098 3.36769 17.8314 3.47643 17.8314 3.58625L17.8277 21.4137Z\" fill=\"#0FB528\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tAppareil et application\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66cc2f3 faq-accordion elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"66cc2f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-66cc2f3\" data-scroll-on-click=\"\" data-scroll-speed=\"300\" data-custom-id-offset=\"100\" data-accordion-id=\"66cc2f3\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"comment-activer-petloc8-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1071\"><h3 class=\"eael-accordion-tab-title\">Comment activer Petloc8 ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1071\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"comment-activer-petloc8-\"><p>Lorsque vous recevez votre appareil, t\u00e9l\u00e9chargez l&rsquo;application Petloc8 sur l&rsquo;<a href=\"https:\/\/apps.apple.com\/ua\/app\/petloc8\/id6736832204\">App Store<\/a> ou <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.trackimo.app2.petloc8\">Google Play<\/a>. Cr\u00e9ez un compte et suivez les instructions d&rsquo;activation. Recherchez le guide de d\u00e9marrage rapide dans la bo\u00eete pour en savoir plus.  <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"comment-recharger-mon-petloc8-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1072\"><h3 class=\"eael-accordion-tab-title\">Comment recharger mon Petloc8 ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1072\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"comment-recharger-mon-petloc8-\"><p>Un adaptateur de charge USB magn\u00e9tique \u00e0 deux broches est fourni avec votre appareil pour une charge pratique.<\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"pourquoi-ai-je-besoin-de-lapplication-petloc8-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1073\"><h3 class=\"eael-accordion-tab-title\">Pourquoi ai-je besoin de l'application Petloc8 ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1073\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"pourquoi-ai-je-besoin-de-lapplication-petloc8-\"><p>L&rsquo;application Petloc8 vous permet de visualiser la position de votre chien. Elle vous permet \u00e9galement d&rsquo;activer le dispositif Petloc8, de g\u00e9rer vos abonnements et votre facturation, de g\u00e9rer vos PetRings et d&rsquo;utiliser la fonction de friandises. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"dois-je-acheter-une-carte-sim-pour-mon-petloc8-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1074\"><h3 class=\"eael-accordion-tab-title\">Dois-je acheter une carte SIM pour mon Petloc8 ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1074\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"dois-je-acheter-une-carte-sim-pour-mon-petloc8-\"><p>Non. L&rsquo;appareil Petloc8 contient une carte SIM int\u00e9gr\u00e9e et les plans d&rsquo;abonnement couvrent toutes les fonctions de communication et de donn\u00e9es. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"combien-de-dispositifs-petloc8-puis-je-ajouter-mon-compte-petloc8-app-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1075\"><h3 class=\"eael-accordion-tab-title\">Combien de dispositifs Petloc8 puis-je ajouter \u00e0 mon compte Petloc8 App ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1075\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"combien-de-dispositifs-petloc8-puis-je-ajouter-mon-compte-petloc8-app-\"><p>Vous pouvez relier autant d&rsquo;appareils Petloc8 que vous le souhaitez \u00e0 votre compte. Chaque appareil n\u00e9cessite une formule d&rsquo;abonnement distincte. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"que-signifient-les-voyants-de-mon-petloc8-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1076\"><h3 class=\"eael-accordion-tab-title\">Que signifient les voyants de mon Petloc8 ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1076\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"que-signifient-les-voyants-de-mon-petloc8-\"><ul>\n<li><strong>Apr\u00e8s avoir appuy\u00e9 sur le bouton d&rsquo;alimentation pendant 3 secondes, tous les voyants s&rsquo;allument, puis le vert fixe <\/strong>&#8211; Petloc8 d\u00e9marre.<\/li>\n<li><strong>Blanc puls\u00e9<\/strong> &#8211; Petloc8 est activ\u00e9.<\/li>\n<li><strong>Apr\u00e8s avoir appuy\u00e9 sur le bouton d&rsquo;alimentation pendant 3 secondes ; orange fixe<\/strong> &#8211; Petloc8 est en train de s&rsquo;\u00e9teindre.<\/li>\n<li><strong>Clignotement rapide en blanc<\/strong> &#8211; Petloc8 est en mode de suivi en temps r\u00e9el.<\/li>\n<li><strong>Clignotant en orange<\/strong> &#8211; Le niveau de batterie de Petloc8 est faible.<\/li>\n<li><strong>Apr\u00e8s une simple pression sur le bouton d&rsquo;alimentation ; vert <\/strong>&#8211; Petloc8 est allum\u00e9 et connect\u00e9 \u00e0 un r\u00e9seau.<\/li>\n<li><strong>Apr\u00e8s une simple pression sur le bouton d&rsquo;alimentation ; ambre<\/strong> &#8211; Petloc8 est allum\u00e9 mais n&rsquo;est pas connect\u00e9 \u00e0 un r\u00e9seau.<\/li>\n<\/ul>\n<p>Pendant que votre Petloc8 se recharge :<\/p>\n<ul>\n<li><strong>Orange fixe<\/strong> &#8211; Petloc8 est en cours de charge et n&rsquo;est pas encore plein.<\/li>\n<li><strong>Vert fixe<\/strong> &#8211; Petloc8 est en pleine charge.<\/li>\n<li><strong>Tous les voyants s&rsquo;allument s\u00e9quentiellement<\/strong> &#8211; La mise \u00e0 jour du micrologiciel est en cours.<\/li>\n<li><strong>Tous les voyants sont allum\u00e9s et fixes<\/strong> &#8211; Le micrologiciel a \u00e9t\u00e9 mis \u00e0 jour.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quest-ce-que-le-suivi-en-temps-rel-et-comment-fonctionne-t-il-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1077\"><h3 class=\"eael-accordion-tab-title\">Qu'est-ce que le suivi en temps r\u00e9el et comment fonctionne-t-il ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1077\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"quest-ce-que-le-suivi-en-temps-rel-et-comment-fonctionne-t-il-\"><p>Lorsque vous activez le suivi en temps r\u00e9el \u00e0 partir de l&rsquo;application Petloc8, votre appareil personnel re\u00e7oit des mises \u00e0 jour de la position du traceur de votre chien toutes les 3 \u00e0 5 secondes. Veuillez noter que le suivi en temps r\u00e9el fonctionne pendant un maximum de 15 minutes \u00e0 la fois et qu&rsquo;il \u00e9puisera plus rapidement la batterie de votre traceur. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"petloc8-est-il-tanche-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-1078\"><h3 class=\"eael-accordion-tab-title\">Petloc8 est-il \u00e9tanche ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1078\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"petloc8-est-il-tanche-\"><p>Petloc8 est \u00e9tanche selon la norme IP67, ce qui signifie qu&rsquo;il peut r\u00e9sister \u00e0 une immersion dans l&rsquo;eau jusqu&rsquo;\u00e0 une profondeur d&rsquo;un m\u00e8tre pendant 30 minutes.<\/p>\n<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65ce312 elementor-widget elementor-widget-html\" data-id=\"65ce312\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section id=\"purchasing\"><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90e878a elementor-position-inline-start elementor-mobile-position-inline-start icon-accordion-content elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"90e878a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"25\" viewBox=\"0 0 24 25\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1 3.25949C1 2.84004 1.3467 2.5 1.77437 2.5H2.53267C3.96462 2.5 5.17248 3.5458 5.35009 4.9394L5.55544 6.55063H20.1928C21.2974 6.55063 22.1435 7.51422 21.9796 8.58567L20.8726 15.8245C20.6641 17.1877 19.4701 18.1962 18.0646 18.1962H8.19891C6.79344 18.1962 5.59946 17.1877 5.39098 15.8245L4.10604 7.42279L4.10345 7.40433L3.81331 5.1278C3.73258 4.49435 3.18355 4.01899 2.53267 4.01899H1.77437C1.3467 4.01899 1 3.67895 1 3.25949ZM5.77103 8.06962L6.92258 15.5992C7.01734 16.2188 7.56006 16.6772 8.19891 16.6772H18.0646C18.7035 16.6772 19.2462 16.2188 19.341 15.5992L20.448 8.36034C20.4714 8.20727 20.3506 8.06962 20.1928 8.06962H5.77103Z\" fill=\"#0FB528\"><\/path><path d=\"M19.3267 21.4872C19.3267 22.0465 18.8644 22.4999 18.2942 22.4999C17.724 22.4999 17.2617 22.0465 17.2617 21.4872C17.2617 20.928 17.724 20.4746 18.2942 20.4746C18.8644 20.4746 19.3267 20.928 19.3267 21.4872Z\" fill=\"#0FB528\"><\/path><path d=\"M9.00199 21.4872C9.00199 22.0465 8.53973 22.4999 7.9695 22.4999C7.39927 22.4999 6.93701 22.0465 6.93701 21.4872C6.93701 20.928 7.39927 20.4746 7.9695 20.4746C8.53973 20.4746 9.00199 20.928 9.00199 21.4872Z\" fill=\"#0FB528\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tAchats\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b87d948 faq-accordion elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"b87d948\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-b87d948\" data-scroll-on-click=\"\" data-scroll-speed=\"300\" data-accordion-id=\"b87d948\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-puis-je-acheter-petloc8-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1931\"><h3 class=\"eael-accordion-tab-title\">O\u00f9 puis-je acheter Petloc8 ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1931\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"o-puis-je-acheter-petloc8-\"><p>Vous pouvez commander Petloc8 sur le site <a href=\"https:\/\/petloc8.com\/\">www.petloc8.com.<\/a> Nous exp\u00e9dions au niveau international depuis les \u00c9tats-Unis. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"dois-je-souscrire-un-abonnement-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1932\"><h3 class=\"eael-accordion-tab-title\">Dois-je souscrire un abonnement ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1932\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"dois-je-souscrire-un-abonnement-\"><p>La plupart des fonctionnalit\u00e9s de Petloc8 (localisation, PetRings, g\u00e9olocalisation, etc.) ne sont disponibles que dans le cadre d&rsquo;un abonnement. \u00c0 l&rsquo;exception des friandises, vous ne pourrez acc\u00e9der \u00e0 aucune fonctionnalit\u00e9 sans acheter et renouveler votre abonnement. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"comment-acheter-un-abonnement-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1933\"><h3 class=\"eael-accordion-tab-title\">Comment acheter un abonnement ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1933\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"comment-acheter-un-abonnement-\"><p>Lorsque vous achetez votre appareil sur <a href=\"https:\/\/petloc8.com\/\">Petloc8.com<\/a>, il vous est demand\u00e9 de s\u00e9lectionner votre formule d&rsquo;abonnement avant d&rsquo;ajouter l&rsquo;appareil \u00e0 votre panier. Une fois votre achat termin\u00e9, vous recevrez un code d&rsquo;activation d&rsquo;abonnement. Vous serez invit\u00e9 \u00e0 le saisir pour terminer l&rsquo;activation lorsque vous cr\u00e9erez votre profil dans l&rsquo;application Petloc8.  <\/p>\n<p>Si vous achetez votre appareil aupr\u00e8s de l&rsquo;un de nos revendeurs, vous devez souscrire un abonnement \u00e0 l&rsquo;application Petloc8 pour l&rsquo;activer.<\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"puis-je-modifier-ladresse-de-livraison-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1934\"><h3 class=\"eael-accordion-tab-title\">Puis-je modifier l'adresse de livraison ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1934\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"puis-je-modifier-ladresse-de-livraison-\"><p>L&rsquo;adresse de livraison ne peut \u00eatre modifi\u00e9e une fois que le produit a \u00e9t\u00e9 exp\u00e9di\u00e9. Nous vous informerons de l&rsquo;exp\u00e9dition de votre commande par un courriel de confirmation. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"comment-puis-je-consulter-lhistorique-et-le-statut-de-ma-commande-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1935\"><h3 class=\"eael-accordion-tab-title\">Comment puis-je consulter l'historique et le statut de ma commande ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1935\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"comment-puis-je-consulter-lhistorique-et-le-statut-de-ma-commande-\"><p>Vous pouvez v\u00e9rifier les d\u00e9tails de votre commande, son statut et le code d&rsquo;activation de votre abonnement en vous connectant \u00e0 votre compte sur <a href=\"http:\/\/www.petloc8.com\">www.petloc8.com<\/a>.<\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"dois-je-payer-des-taxes-dimportation-et-des-droits-de-douane-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1936\"><h3 class=\"eael-accordion-tab-title\">Dois-je payer des taxes d'importation et des droits de douane ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1936\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"dois-je-payer-des-taxes-dimportation-et-des-droits-de-douane-\"><p>Les commandes sont exp\u00e9di\u00e9es \u00e0 partir d&rsquo;un entrep\u00f4t situ\u00e9 aux \u00c9tats-Unis. Le paiement de la TVA et\/ou des frais d&rsquo;importation peuvent \u00eatre applicables pour les clients situ\u00e9s en dehors des \u00c9tats-Unis. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"dois-je-acheter-une-carte-sim-pour-mon-petloc8-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1937\"><h3 class=\"eael-accordion-tab-title\">Dois-je acheter une carte SIM pour mon Petloc8 ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1937\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"dois-je-acheter-une-carte-sim-pour-mon-petloc8-\"><p>Non. L&rsquo;appareil Petloc8 contient une carte SIM int\u00e9gr\u00e9e et les plans d&rsquo;abonnement couvrent toutes les fonctions de communication et de donn\u00e9es. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb6e48e elementor-widget elementor-widget-html\" data-id=\"eb6e48e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section id=\"billing\"><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5246984 elementor-position-inline-start elementor-mobile-position-inline-start icon-accordion-content elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"5246984\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"25\" viewBox=\"0 0 24 25\" fill=\"none\"><path d=\"M20.625 7.20906V5.96031C20.624 5.28531 20.3554 4.63824 19.8781 4.16094C19.4008 3.68364 18.7538 3.41505 18.0788 3.41406H3.48375C2.80875 3.41505 2.16167 3.68364 1.68437 4.16094C1.20708 4.63824 0.938492 5.28531 0.9375 5.96031V15.2528C0.938791 15.9088 1.19281 16.539 1.64676 17.0125C2.10072 17.486 2.71968 17.7664 3.375 17.7953V19.0403C3.37599 19.7153 3.64458 20.3624 4.12188 20.8397C4.59917 21.317 5.24625 21.5856 5.92125 21.5866H20.5163C21.1916 21.5866 21.8392 21.3183 22.3167 20.8408C22.7942 20.3633 23.0625 19.7156 23.0625 19.0403V9.74781C23.0612 9.09223 22.807 8.46242 22.353 7.98952C21.8989 7.51661 21.28 7.23706 20.625 7.20906ZM4.5 11.1691H21.9375V11.6866H4.5V11.1691ZM21.9375 9.74781V10.0441H4.5V9.74781C4.5 9.37087 4.64974 9.00937 4.91627 8.74284C5.18281 8.4763 5.54431 8.32656 5.92125 8.32656H20.5163C20.8932 8.32656 21.2547 8.4763 21.5212 8.74284C21.7878 9.00937 21.9375 9.37087 21.9375 9.74781ZM2.0625 15.2528V5.96031C2.0625 5.58337 2.21224 5.22187 2.47877 4.95534C2.74531 4.6888 3.10681 4.53906 3.48375 4.53906H18.0788C18.4557 4.53906 18.8172 4.6888 19.0837 4.95534C19.3503 5.22187 19.5 5.58337 19.5 5.96031V7.20156H5.92125C5.24625 7.20255 4.59917 7.47114 4.12188 7.94844C3.64458 8.42574 3.37599 9.07281 3.375 9.74781V16.6628C3.01883 16.6364 2.68578 16.4764 2.44244 16.215C2.1991 15.9536 2.06341 15.61 2.0625 15.2528ZM20.5163 20.4616H5.92125C5.54431 20.4616 5.18281 20.3118 4.91627 20.0453C4.64974 19.7788 4.5 19.4173 4.5 19.0403V12.8116H21.9375V19.0403C21.9375 19.4173 21.7878 19.7788 21.5212 20.0453C21.2547 20.3118 20.8932 20.4616 20.5163 20.4616Z\" fill=\"#0FB528\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFacturation\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1f8003 faq-accordion elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"e1f8003\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-e1f8003\" data-scroll-on-click=\"\" data-scroll-speed=\"300\" data-accordion-id=\"e1f8003\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"dois-je-souscrire-un-abonnement-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2361\"><h3 class=\"eael-accordion-tab-title\">Dois-je souscrire un abonnement ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-2361\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"dois-je-souscrire-un-abonnement-\"><p>La plupart des fonctionnalit\u00e9s de Petloc8 (localisation, PetRings, g\u00e9olocalisation, etc.) ne sont disponibles que dans le cadre d&rsquo;un abonnement. \u00c0 l&rsquo;exception des friandises, vous ne pourrez acc\u00e9der \u00e0 aucune fonctionnalit\u00e9 sans acheter et renouveler votre abonnement. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"mon-abonnement-sera-t-il-renouvel-automatiquement-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2362\"><h3 class=\"eael-accordion-tab-title\">Mon abonnement sera-t-il renouvel\u00e9 automatiquement ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-2362\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"mon-abonnement-sera-t-il-renouvel-automatiquement-\"><p>Votre abonnement est configur\u00e9 par d\u00e9faut pour \u00eatre renouvel\u00e9 automatiquement. Si vous souhaitez annuler votre abonnement, veuillez contacter notre \u00e9quipe de support. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"puis-je-modifier-mon-mode-de-paiement-de-labonnement-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2363\"><h3 class=\"eael-accordion-tab-title\">Puis-je modifier mon mode de paiement de l'abonnement ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-2363\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"puis-je-modifier-mon-mode-de-paiement-de-labonnement-\"><p>Vous pouvez modifier votre mode de paiement via l&rsquo;application Petloc8 ou en contactant notre \u00e9quipe d&rsquo;assistance. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"puis-je-modifier-mon-plan-dabonnement-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2364\"><h3 class=\"eael-accordion-tab-title\">Puis-je modifier mon plan d'abonnement ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-2364\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"puis-je-modifier-mon-plan-dabonnement-\"><p>Vous pouvez \u00e0 tout moment passer \u00e0 un plan \u00e0 plus long terme. Notez que nos plans \u00e0 long terme offrent le meilleur rapport qualit\u00e9-prix et que le passage \u00e0 un plan sup\u00e9rieur vous permettra de r\u00e9aliser des \u00e9conomies. D&rsquo;autres changements peuvent \u00eatre effectu\u00e9s avant chaque nouveau cycle de facturation. Veuillez contacter notre \u00e9quipe d&rsquo;assistance pour plus d&rsquo;informations.   <\/p>\n<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28c4df5 elementor-widget elementor-widget-html\" data-id=\"28c4df5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section id=\"troublehooting\"><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1333db1 elementor-position-inline-start elementor-mobile-position-inline-start icon-accordion-content elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"1333db1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"23\" viewBox=\"0 0 24 23\" fill=\"none\"><path d=\"M12.0002 6.12695C10.5756 6.12894 9.20993 6.69574 8.20259 7.70308C7.19525 8.71042 6.62845 10.0761 6.62646 11.5007C6.92271 18.6257 17.0815 18.6257 17.374 11.5007C17.372 10.0761 16.8052 8.71042 15.7978 7.70308C14.7905 6.69574 13.4248 6.12894 12.0002 6.12695ZM12.0002 15.7495C10.8737 15.7485 9.79357 15.3005 8.99699 14.5039C8.20041 13.7073 7.75246 12.6272 7.75146 11.5007C7.98396 5.8757 16.0015 5.8757 16.249 11.5007C16.248 12.6272 15.8 13.7073 15.0034 14.5039C14.2069 15.3005 13.1267 15.7485 12.0002 15.7495Z\" fill=\"#009A17\"><\/path><path d=\"M22.5 9.48625H20.7188C20.5009 8.52032 20.1205 7.59844 19.5938 6.76L20.85 5.5C20.9544 5.39405 21.013 5.25126 21.013 5.1025C21.013 4.95374 20.9544 4.81095 20.85 4.705L18.795 2.65C18.6891 2.54557 18.5463 2.48703 18.3975 2.48703C18.2487 2.48703 18.1059 2.54557 18 2.65L16.74 3.91375C15.9024 3.38541 14.9802 3.00487 14.0138 2.78875V1C14.0138 0.850816 13.9545 0.707742 13.849 0.602252C13.7435 0.496763 13.6004 0.4375 13.4513 0.4375H10.5487C10.3996 0.4375 10.2565 0.496763 10.151 0.602252C10.0455 0.707742 9.98625 0.850816 9.98625 1V2.78125C9.01978 2.99737 8.09763 3.37791 7.26 3.90625L6 2.65C5.89405 2.54557 5.75126 2.48703 5.6025 2.48703C5.45374 2.48703 5.31095 2.54557 5.205 2.65L3.15 4.705C3.04557 4.81095 2.98703 4.95374 2.98703 5.1025C2.98703 5.25126 3.04557 5.39405 3.15 5.5L4.41375 6.76C3.88698 7.59844 3.50656 8.52032 3.28875 9.48625H1.5C1.35082 9.48625 1.20774 9.54551 1.10225 9.651C0.996763 9.75649 0.9375 9.89957 0.9375 10.0487V12.9513C0.9375 13.1004 0.996763 13.2435 1.10225 13.349C1.20774 13.4545 1.35082 13.5138 1.5 13.5138H3.28125C3.49906 14.4797 3.87948 15.4016 4.40625 16.24L3.15 17.5C3.04557 17.6059 2.98703 17.7487 2.98703 17.8975C2.98703 18.0463 3.04557 18.1891 3.15 18.295L5.205 20.3463C5.25697 20.3989 5.31887 20.4406 5.3871 20.4691C5.45534 20.4976 5.52855 20.5123 5.6025 20.5123C5.67645 20.5123 5.74966 20.4976 5.8179 20.4691C5.88613 20.4406 5.94803 20.3989 6 20.3463L7.26 19.0863C8.09844 19.613 9.02032 19.9934 9.98625 20.2113V22C9.98625 22.1492 10.0455 22.2923 10.151 22.3977C10.2565 22.5032 10.3996 22.5625 10.5487 22.5625H13.4513C13.6004 22.5625 13.7435 22.5032 13.849 22.3977C13.9545 22.2923 14.0138 22.1492 14.0138 22V20.2188C14.9797 20.0009 15.9016 19.6205 16.74 19.0938L18 20.3463C18.052 20.3989 18.1139 20.4406 18.1821 20.4691C18.2503 20.4976 18.3236 20.5123 18.3975 20.5123C18.4715 20.5123 18.5447 20.4976 18.6129 20.4691C18.6811 20.4406 18.743 20.3989 18.795 20.3463L20.85 18.295C20.9544 18.1891 21.013 18.0463 21.013 17.8975C21.013 17.7487 20.9544 17.6059 20.85 17.5L19.5863 16.24C20.113 15.4016 20.4934 14.4797 20.7113 13.5138H22.5C22.6492 13.5138 22.7923 13.4545 22.8977 13.349C23.0032 13.2435 23.0625 13.1004 23.0625 12.9513V10.0487C23.0625 9.89957 23.0032 9.75649 22.8977 9.651C22.7923 9.54551 22.6492 9.48625 22.5 9.48625ZM21.9375 12.3888C21.78 12.4075 20.1225 12.34 20.025 12.4375C19.9528 12.4692 19.8883 12.516 19.8358 12.5749C19.7834 12.6338 19.7443 12.7034 19.7213 12.7787C19.5138 13.9709 19.0437 15.102 18.345 16.09C18.3022 16.1929 18.2908 16.3062 18.3122 16.4156C18.3335 16.525 18.3867 16.6257 18.465 16.705L19.6537 17.8937L18.3975 19.15L17.2087 17.9613C17.1294 17.8829 17.0288 17.8298 16.9194 17.8084C16.81 17.7871 16.6967 17.7985 16.5938 17.8412C15.6294 18.5288 14.5238 18.9926 13.3575 19.1987C13.2263 19.2194 13.1069 19.2863 13.0209 19.3875C12.9349 19.4886 12.888 19.6172 12.8888 19.75V21.4375H11.1112V19.75C11.1129 19.6166 11.0664 19.4871 10.9803 19.3852C10.8942 19.2832 10.7743 19.2157 10.6425 19.195C9.4762 18.9889 8.37059 18.5251 7.40625 17.8375C7.30331 17.7948 7.19004 17.7833 7.08064 17.8047C6.97124 17.826 6.87057 17.8792 6.79125 17.9575L5.6025 19.1462L4.34625 17.89L5.535 16.7013C5.61331 16.6219 5.66647 16.5213 5.68782 16.4119C5.70917 16.3025 5.69775 16.1892 5.655 16.0863C4.96741 15.1219 4.50364 14.0163 4.2975 12.85C4.27696 12.7389 4.22489 12.6361 4.1475 12.5538C4.04188 12.4486 3.89905 12.3893 3.75 12.3888H2.0625V10.6112H3.75C3.8463 10.6105 3.94083 10.5853 4.02477 10.5381C4.10871 10.4909 4.17932 10.4231 4.23 10.3412C4.26648 10.2799 4.29187 10.2126 4.305 10.1425C4.51703 8.96974 4.9829 7.85752 5.67 6.88375C5.708 6.78319 5.71618 6.6738 5.69356 6.56871C5.67095 6.46362 5.6185 6.36728 5.5425 6.29125L4.35375 5.1025L5.61 3.84625L6.79875 5.035C6.87436 5.10918 6.96938 5.16049 7.07288 5.18305C7.17637 5.20561 7.28413 5.19848 7.38375 5.1625C8.36222 4.47891 9.47608 4.01342 10.65 3.7975C10.7791 3.77537 10.8963 3.70826 10.9807 3.60806C11.0651 3.50786 11.1114 3.38102 11.1112 3.25V1.5625H12.8888V3.25C12.8887 3.33365 12.9076 3.41622 12.9439 3.49154C12.9803 3.56687 13.0332 3.633 13.0988 3.685C13.1719 3.74862 13.2617 3.79022 13.3575 3.805C14.5319 4.01922 15.6461 4.48486 16.6238 5.17C16.7234 5.20598 16.8311 5.21311 16.9346 5.19055C17.0381 5.16799 17.1331 5.11668 17.2087 5.0425L18.3975 3.85375L19.6537 5.11L18.465 6.29875C18.389 6.37478 18.3366 6.47112 18.3139 6.57621C18.2913 6.6813 18.2995 6.79069 18.3375 6.89125C19.0246 7.86502 19.4905 8.97724 19.7025 10.15C19.7156 10.2201 19.741 10.2874 19.7775 10.3488C19.8282 10.4306 19.8988 10.4984 19.9827 10.5456C20.0667 10.5928 20.1612 10.618 20.2575 10.6187H21.9375V12.3888Z\" fill=\"#009A17\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tD\u00e9pannage\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfcdf69 faq-accordion elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"cfcdf69\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-cfcdf69\" data-scroll-on-click=\"\" data-scroll-speed=\"300\" data-accordion-id=\"cfcdf69\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"mon-petloc8-ne-se-recharge-pas-que-dois-je-faire-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2171\"><h3 class=\"eael-accordion-tab-title\">Mon Petloc8 ne se recharge pas. Que dois-je faire ? <\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-2171\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"mon-petloc8-ne-se-recharge-pas-que-dois-je-faire-\"><p>Si la batterie de Petloc8 est compl\u00e8tement d\u00e9charg\u00e9e, cela peut prendre un peu plus de temps pour atteindre le niveau de charge initial. Laissez Petloc8 branch\u00e9 pendant quelques minutes jusqu&rsquo;\u00e0 ce que le voyant orange s&rsquo;allume. Si vous rencontrez toujours des difficult\u00e9s, veuillez contacter notre \u00e9quipe d&rsquo;assistance.  <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"comment-redmarrer-mon-petloc8-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2172\"><h3 class=\"eael-accordion-tab-title\">Comment red\u00e9marrer mon Petloc8 ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-2172\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"comment-redmarrer-mon-petloc8-\"><p>Appuyez sur le bouton pendant 5 secondes pour \u00e9teindre l&rsquo;appareil. Appuyez \u00e0 nouveau sur la touche pendant 8 secondes pour le rallumer. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"mon-petloc8-nenvoie-pas-de-mises-jour-de-localisation-et-ne-rpond-pas-la-commande-envoyer-un-bip-de-lapplication-quel-est-le-problme-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2173\"><h3 class=\"eael-accordion-tab-title\">Mon Petloc8 n'envoie pas de mises \u00e0 jour de localisation et ne r\u00e9pond pas \u00e0 la commande \" envoyer un bip \" de l'application. Quel est le probl\u00e8me ? <\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-2173\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"mon-petloc8-nenvoie-pas-de-mises-jour-de-localisation-et-ne-rpond-pas-la-commande-envoyer-un-bip-de-lapplication-quel-est-le-problme-\"><p>Il existe plusieurs possibilit\u00e9s<\/p>\n<ul>\n<li>L&rsquo;<strong>appareil est \u00e9teint<\/strong> &#8211; V\u00e9rifiez si l&rsquo;appareil r\u00e9agit \u00e0 une br\u00e8ve pression sur un bouton. Un voyant lumineux doit s&rsquo;allumer. <\/li>\n<li><strong>L&rsquo;appareil est allum\u00e9 mais \u00e9teint<\/strong> &#8211; Si l&rsquo;application indique que votre appareil est \u00e9teint, activez la commande \u00ab\u00a0envoyer un bip\u00a0\u00bb. L&rsquo;appareil devrait commencer \u00e0 communiquer dans les plus brefs d\u00e9lais. <\/li>\n<li>L<strong>&lsquo;appareil est allum\u00e9 mais n&rsquo;envoie pas de mises \u00e0 jour de la position<\/strong> &#8211; Votre chien est probablement \u00e0 l&rsquo;int\u00e9rieur et \u00e0 proximit\u00e9 d&rsquo;un r\u00e9seau WiFi connu. L&rsquo;appareil devrait recommencer \u00e0 envoyer des mises \u00e0 jour de position lorsque votre chien sort. <\/li>\n<li><strong>L&rsquo;appareil est allum\u00e9 mais ne r\u00e9pond pas \u00e0 la commande \u00ab\u00a0envoyer un bip\u00a0\u00bb<\/strong> &#8211; Veuillez contacter notre \u00e9quipe d&rsquo;assistance.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"comment-dissocier-un-appareil-de-mon-compte-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2174\"><h3 class=\"eael-accordion-tab-title\">Comment dissocier un appareil de mon compte ?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-2174\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"comment-dissocier-un-appareil-de-mon-compte-\"><p>Pour prot\u00e9ger votre vie priv\u00e9e, vous devrez contacter notre \u00e9quipe d&rsquo;assistance pour supprimer un dispositif de votre compte. Petloc8 \u00e9tant un dispositif de suivi, nous ne permettons pas aux utilisateurs de supprimer des dispositifs d&rsquo;un compte et de les ajouter \u00e0 d&rsquo;autres comptes. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5625fd6 elementor-widget elementor-widget-html\" data-id=\"5625fd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section id=\"problem-solving-faq\"><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d8594d3 e-grid e-con-full e-con e-child\" data-id=\"d8594d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a67af5 elementor-align-start prev-page prev_next elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7a67af5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M10.707 17.7929C11.0975 18.1834 11.0975 18.8166 10.707 19.2071C10.3165 19.5976 9.68327 19.5976 9.29274 19.2071L3.49985 13.4142C2.7188 12.6332 2.7188 11.3668 3.49985 10.5858L9.29274 4.79289C9.68327 4.40237 10.3165 4.40237 10.707 4.79289C11.0975 5.18342 11.0975 5.81658 10.707 6.20711L5.91407 11H19.9999C20.5522 11 20.9999 11.4477 20.9999 12C20.9999 12.5523 20.5522 13 19.9999 13H5.91406L10.707 17.7929Z\" fill=\"#192035\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><h3>Guide<\/h3><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68febd9 elementor-align-start next-page prev_next elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"68febd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.petloc8.com\/application-guide\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.2071 17.7929C12.8166 18.1834 12.8166 18.8166 13.2071 19.2071C13.5976 19.5976 14.2308 19.5976 14.6213 19.2071L20.4142 13.4142C21.1953 12.6332 21.1953 11.3668 20.4142 10.5858L14.6213 4.79289C14.2308 4.40237 13.5976 4.40237 13.2071 4.79289C12.8166 5.18342 12.8166 5.81658 13.2071 6.20711L18 11H3.91418C3.36188 11 2.91418 11.4477 2.91418 12C2.91418 12.5523 3.36188 13 3.91418 13H18L13.2071 17.7929Z\" fill=\"#192035\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><h3>Guide d'application<\/h3><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Guide FAQ Appareil et application Comment activer Petloc8 ? Lorsque vous recevez votre appareil, t\u00e9l\u00e9chargez l&#8217;application Petloc8 sur l&#8217;App Store ou Google Play. Cr\u00e9ez un compte et suivez les instructions d&#8217;activation. Recherchez le guide de d\u00e9marrage rapide dans la bo\u00eete pour en savoir plus. Comment recharger mon Petloc8 ? Un adaptateur de charge USB magn\u00e9tique [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10409","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/guide.petloc8.com\/fr\/wp-json\/wp\/v2\/pages\/10409","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guide.petloc8.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/guide.petloc8.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/guide.petloc8.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/guide.petloc8.com\/fr\/wp-json\/wp\/v2\/comments?post=10409"}],"version-history":[{"count":2,"href":"https:\/\/guide.petloc8.com\/fr\/wp-json\/wp\/v2\/pages\/10409\/revisions"}],"predecessor-version":[{"id":10413,"href":"https:\/\/guide.petloc8.com\/fr\/wp-json\/wp\/v2\/pages\/10409\/revisions\/10413"}],"wp:attachment":[{"href":"https:\/\/guide.petloc8.com\/fr\/wp-json\/wp\/v2\/media?parent=10409"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}