{"id":10415,"date":"2024-12-03T06:38:19","date_gmt":"2024-12-03T06:38:19","guid":{"rendered":"https:\/\/guide.petloc8.com\/preguntas-frecuentes\/"},"modified":"2025-05-09T04:37:16","modified_gmt":"2025-05-09T04:37:16","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/guide.petloc8.com\/es\/preguntas-frecuentes\/","title":{"rendered":"PREGUNTAS FRECUENTES"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10415\" class=\"elementor elementor-10415 elementor-2869\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e470fb e-flex e-con-boxed e-con e-parent\" data-id=\"8e470fb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43763af elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"43763af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M10.707 17.7929C11.0975 18.1834 11.0975 18.8166 10.707 19.2071C10.3165 19.5976 9.68327 19.5976 9.29274 19.2071L3.49985 13.4142C2.7188 12.6332 2.7188 11.3668 3.49985 10.5858L9.29274 4.79289C9.68327 4.40237 10.3165 4.40237 10.707 4.79289C11.0975 5.18342 11.0975 5.81658 10.707 6.20711L5.91407 11H19.9999C20.5522 11 20.9999 11.4477 20.9999 12C20.9999 12.5523 20.5522 13 19.9999 13H5.91406L10.707 17.7929Z\" fill=\"#192035\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Gu\u00eda<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e758e5 elementor-widget elementor-widget-heading\" data-id=\"8e758e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PREGUNTAS FRECUENTES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e3c66d hfe-search-layout-icon_text home_search_form elementor-widget elementor-widget-hfe-search-button\" data-id=\"4e3c66d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;icon_size&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:20,&quot;sizes&quot;:[]},&quot;size&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;size_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;size_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;icon_size_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;icon_size_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;button_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;button_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;button_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;close_icon_size&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;20&quot;,&quot;sizes&quot;:[]},&quot;close_icon_size_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;close_icon_size_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"hfe-search-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"hfe-search-button-wrapper\" role=\"search\" action=\"https:\/\/guide.petloc8.com\/es\/\" method=\"get\">\n\n\t\t\t\t\t\t<div class=\"hfe-search-form__container\" role=\"tablist\">\n\t\t\t\t\t\t\t\t\t<input placeholder=\"Busca en\" class=\"hfe-search-form__input\" type=\"search\" name=\"s\" title=\"Buscar\" value=\"\">\n\t\t\t\t\t<button id=\"clear-with-button\" type=\"reset\">\n\t\t\t\t\t\t<i class=\"fas fa-times\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<\/button>\n\t\t\t\t\t<button class=\"hfe-search-submit\" type=\"submit\">\n\t\t\t\t\t\t<i class=\"fas fa-search\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6e2950 elementor-widget elementor-widget-html\" data-id=\"c6e2950\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section id=\"device-app\"><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18dd032 elementor-position-inline-start elementor-mobile-position-inline-start icon-accordion-content elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"18dd032\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"25\" viewBox=\"0 0 24 25\" fill=\"none\"><path d=\"M16.9952 1.25H7.0052C6.38558 1.25 5.79135 1.49614 5.35322 1.93427C4.91509 2.3724 4.66895 2.96664 4.66895 3.58625V21.4137C4.66895 22.0334 4.91509 22.6276 5.35322 23.0657C5.79135 23.5039 6.38558 23.75 7.0052 23.75H16.9952C17.6148 23.75 18.209 23.5039 18.6472 23.0657C19.0853 22.6276 19.3314 22.0334 19.3314 21.4137V3.58625C19.3314 3.27945 19.271 2.97565 19.1536 2.69221C19.0362 2.40876 18.8641 2.15121 18.6472 1.93427C18.4302 1.71733 18.1727 1.54524 17.8892 1.42784C17.6058 1.31043 17.302 1.25 16.9952 1.25ZM10.3952 22.25C10.5367 21.944 10.7629 21.6848 11.047 21.5032C11.331 21.3216 11.6612 21.2251 11.9983 21.2251C12.3355 21.2251 12.6656 21.3216 12.9497 21.5032C13.2338 21.6848 13.4599 21.944 13.6014 22.25H10.3952ZM17.8277 21.4137C17.8277 21.6349 17.7401 21.847 17.5841 22.0037C17.4281 22.1605 17.2163 22.249 16.9952 22.25H15.1877C15.0193 21.531 14.6128 20.89 14.0341 20.4312C13.4554 19.9724 12.7387 19.7228 12.0002 19.7228C11.2617 19.7228 10.5449 19.9724 9.96629 20.4312C9.38763 20.89 8.98109 21.531 8.8127 22.25H7.0052C6.78341 22.25 6.5707 22.1619 6.41388 22.0051C6.25705 21.8482 6.16895 21.6355 6.16895 21.4137V3.58625C6.16895 3.47643 6.19058 3.36769 6.2326 3.26623C6.27463 3.16477 6.33622 3.07258 6.41388 2.99493C6.5707 2.8381 6.78341 2.75 7.0052 2.75H16.9952C17.105 2.75 17.2138 2.77163 17.3152 2.81366C17.4167 2.85568 17.5089 2.91728 17.5865 2.99493C17.6642 3.07258 17.7258 3.16477 17.7678 3.26623C17.8098 3.36769 17.8314 3.47643 17.8314 3.58625L17.8277 21.4137Z\" fill=\"#0FB528\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDispositivo y aplicaci\u00f3n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66cc2f3 faq-accordion elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"66cc2f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-66cc2f3\" data-scroll-on-click=\"\" data-scroll-speed=\"300\" data-custom-id-offset=\"100\" data-accordion-id=\"66cc2f3\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"cmo-activo-petloc8\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1071\"><h3 class=\"eael-accordion-tab-title\">\u00bfC\u00f3mo activo Petloc8?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1071\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"cmo-activo-petloc8\"><p>Cuando recibas tu dispositivo, descarga la App Petloc8 de la <a href=\"https:\/\/apps.apple.com\/ua\/app\/petloc8\/id6736832204\">App Store<\/a> o de <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.trackimo.app2.petloc8\">Google Play<\/a>. Crea una cuenta y sigue las instrucciones de activaci\u00f3n. Busca la gu\u00eda de inicio r\u00e1pido en la caja para obtener m\u00e1s informaci\u00f3n.  <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"cmo-cargo-mi-petloc8\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1072\"><h3 class=\"eael-accordion-tab-title\">\u00bfC\u00f3mo cargo mi Petloc8?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1072\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"cmo-cargo-mi-petloc8\"><p>Con tu dispositivo se incluye un adaptador de carga USB magn\u00e9tico de dos clavijas para cargarlo c\u00f3modamente.<\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"por-qu-necesito-la-app-petloc8\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1073\"><h3 class=\"eael-accordion-tab-title\">\u00bfPor qu\u00e9 necesito la App Petloc8?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1073\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"por-qu-necesito-la-app-petloc8\"><p>La aplicaci\u00f3n Petloc8 es donde puedes ver la ubicaci\u00f3n de tu perro. Tambi\u00e9n te permite activar el dispositivo Petloc8, gestionar tus suscripciones y facturaci\u00f3n, gestionar tus PetRings y utilizar la funci\u00f3n Golosinas. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"necesito-comprar-una-tarjeta-sim-para-mi-petloc8\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1074\"><h3 class=\"eael-accordion-tab-title\">\u00bfNecesito comprar una tarjeta SIM para mi Petloc8?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1074\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"necesito-comprar-una-tarjeta-sim-para-mi-petloc8\"><p>No. El dispositivo Petloc8 contiene una tarjeta SIM integrada y los planes de suscripci\u00f3n cubren todas las funciones de comunicaci\u00f3n y datos. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"cuntos-dispositivos-petloc8-puedo-aadir-a-mi-cuenta-de-la-app-petloc8\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1075\"><h3 class=\"eael-accordion-tab-title\">\u00bfCu\u00e1ntos dispositivos Petloc8 puedo a\u00f1adir a mi cuenta de la App Petloc8?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1075\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"cuntos-dispositivos-petloc8-puedo-aadir-a-mi-cuenta-de-la-app-petloc8\"><p>Puedes vincular tantos dispositivos Petloc8 a tu cuenta como quieras. Cada dispositivo requiere un plan de suscripci\u00f3n distinto. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"qu-significan-las-luces-de-mi-petloc8\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1076\"><h3 class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 significan las luces de mi Petloc8?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1076\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"qu-significan-las-luces-de-mi-petloc8\"><ul>\n<li><strong>Despu\u00e9s de pulsar el bot\u00f3n de encendido durante 3 segundos; todas las luces, seguidas de verde fijo <\/strong>&#8211; Petloc8 est\u00e1 arrancando.<\/li>\n<li><strong>Blanco pulsante<\/strong> &#8211; Petloc8 se activa.<\/li>\n<li><strong>Tras pulsar el bot\u00f3n de encendido durante 3 segundos; \u00e1mbar fijo<\/strong> &#8211; El Petloc8 se est\u00e1 apagando.<\/li>\n<li><strong>Parpadeo r\u00e1pido en blanco<\/strong> &#8211; Petloc8 est\u00e1 en modo de seguimiento en tiempo real.<\/li>\n<li><strong>\u00c1mbar intermitente<\/strong> &#8211; El nivel de bater\u00eda del Petloc8 es bajo.<\/li>\n<li><strong>Tras pulsar una sola vez el bot\u00f3n de encendido; verde <\/strong>&#8211; Petloc8 est\u00e1 encendido y conectado a una red.<\/li>\n<li><strong>Tras pulsar una sola vez el bot\u00f3n de encendido; \u00e1mbar<\/strong> &#8211; El Petloc8 est\u00e1 encendido y no est\u00e1 conectado a una red.<\/li>\n<\/ul>\n<p>Mientras se carga tu Petloc8:<\/p>\n<ul>\n<li><strong>\u00c1mbar fijo<\/strong> &#8211; El Petloc8 se est\u00e1 cargando y a\u00fan no est\u00e1 lleno.<\/li>\n<li><strong>Verde fijo<\/strong> &#8211; El Petloc8 ha alcanzado la carga completa.<\/li>\n<li><strong>Todas las luces secuencialmente<\/strong> &#8211; La actualizaci\u00f3n del firmware est\u00e1 en curso.<\/li>\n<li><strong>Todas las luces encendidas y fijas<\/strong> &#8211; Se ha actualizado el firmware.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"qu-es-el-seguimiento-en-tiempo-real-y-cmo-funciona\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1077\"><h3 class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 es el seguimiento en tiempo real y c\u00f3mo funciona?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1077\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"qu-es-el-seguimiento-en-tiempo-real-y-cmo-funciona\"><p>Cuando activas el seguimiento en tiempo real desde la aplicaci\u00f3n Petloc8, tu dispositivo personal recibe actualizaciones de ubicaci\u00f3n del rastreador de tu perro cada 3-5 segundos. Ten en cuenta que el seguimiento en tiempo real funciona durante un m\u00e1ximo de 15 minutos cada vez y agotar\u00e1 m\u00e1s r\u00e1pidamente la bater\u00eda de tu rastreador. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"es-petloc8-resistente-al-agua\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-1078\"><h3 class=\"eael-accordion-tab-title\">\u00bfEs Petloc8 resistente al agua?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1078\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"es-petloc8-resistente-al-agua\"><p>El Petloc8 tiene una clasificaci\u00f3n de resistencia al agua IP67, lo que significa que puede soportar la inmersi\u00f3n en agua hasta una profundidad de 1 metro durante un m\u00e1ximo de 30 minutos.<\/p>\n<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65ce312 elementor-widget elementor-widget-html\" data-id=\"65ce312\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section id=\"purchasing\"><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90e878a elementor-position-inline-start elementor-mobile-position-inline-start icon-accordion-content elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"90e878a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"25\" viewBox=\"0 0 24 25\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1 3.25949C1 2.84004 1.3467 2.5 1.77437 2.5H2.53267C3.96462 2.5 5.17248 3.5458 5.35009 4.9394L5.55544 6.55063H20.1928C21.2974 6.55063 22.1435 7.51422 21.9796 8.58567L20.8726 15.8245C20.6641 17.1877 19.4701 18.1962 18.0646 18.1962H8.19891C6.79344 18.1962 5.59946 17.1877 5.39098 15.8245L4.10604 7.42279L4.10345 7.40433L3.81331 5.1278C3.73258 4.49435 3.18355 4.01899 2.53267 4.01899H1.77437C1.3467 4.01899 1 3.67895 1 3.25949ZM5.77103 8.06962L6.92258 15.5992C7.01734 16.2188 7.56006 16.6772 8.19891 16.6772H18.0646C18.7035 16.6772 19.2462 16.2188 19.341 15.5992L20.448 8.36034C20.4714 8.20727 20.3506 8.06962 20.1928 8.06962H5.77103Z\" fill=\"#0FB528\"><\/path><path d=\"M19.3267 21.4872C19.3267 22.0465 18.8644 22.4999 18.2942 22.4999C17.724 22.4999 17.2617 22.0465 17.2617 21.4872C17.2617 20.928 17.724 20.4746 18.2942 20.4746C18.8644 20.4746 19.3267 20.928 19.3267 21.4872Z\" fill=\"#0FB528\"><\/path><path d=\"M9.00199 21.4872C9.00199 22.0465 8.53973 22.4999 7.9695 22.4999C7.39927 22.4999 6.93701 22.0465 6.93701 21.4872C6.93701 20.928 7.39927 20.4746 7.9695 20.4746C8.53973 20.4746 9.00199 20.928 9.00199 21.4872Z\" fill=\"#0FB528\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCompras\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b87d948 faq-accordion elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"b87d948\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-b87d948\" data-scroll-on-click=\"\" data-scroll-speed=\"300\" data-accordion-id=\"b87d948\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"dnde-puedo-comprar-petloc8\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1931\"><h3 class=\"eael-accordion-tab-title\">\u00bfD\u00f3nde puedo comprar Petloc8?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1931\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"dnde-puedo-comprar-petloc8\"><p>Puedes encargar Petloc8 en <a href=\"https:\/\/petloc8.com\/\">www.petloc8.com.<\/a> Hacemos env\u00edos internacionales desde EE.UU. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"tengo-que-comprar-una-suscripcin\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1932\"><h3 class=\"eael-accordion-tab-title\">\u00bfTengo que comprar una suscripci\u00f3n?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1932\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"tengo-que-comprar-una-suscripcin\"><p>La mayor\u00eda de las funciones de Petloc8 -rastreo de ubicaci\u00f3n, PetRings, geofencing, etc.- s\u00f3lo funcionan con un plan de suscripci\u00f3n. Aparte de las golosinas, no podr\u00e1s acceder a ninguna funci\u00f3n sin adquirir y renovar tu plan de suscripci\u00f3n. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"cmo-puedo-comprar-una-suscripcin\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1933\"><h3 class=\"eael-accordion-tab-title\">\u00bfC\u00f3mo puedo comprar una suscripci\u00f3n?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1933\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"cmo-puedo-comprar-una-suscripcin\"><p>Cuando compres tu dispositivo en <a href=\"https:\/\/petloc8.com\/\">Petloc8.com<\/a>, se te pedir\u00e1 que selecciones tu plan de suscripci\u00f3n antes de a\u00f1adir el dispositivo a tu cesta de la compra. Una vez finalizada la compra, recibir\u00e1s un c\u00f3digo de activaci\u00f3n de la suscripci\u00f3n. Se te pedir\u00e1 que lo introduzcas para completar la activaci\u00f3n cuando crees tu perfil en la aplicaci\u00f3n Petloc8.  <\/p>\n<p>Si compras tu dispositivo a uno de nuestros distribuidores, tendr\u00e1s que adquirir una suscripci\u00f3n en la App Petloc8 para activarlo.<\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"puedo-cambiar-la-direccin-de-envo\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1934\"><h3 class=\"eael-accordion-tab-title\">\u00bfPuedo cambiar la direcci\u00f3n de env\u00edo?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1934\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"puedo-cambiar-la-direccin-de-envo\"><p>La direcci\u00f3n de env\u00edo no puede modificarse una vez que el producto ha sido enviado. Te avisaremos cuando tu pedido haya sido enviado mediante un correo electr\u00f3nico de confirmaci\u00f3n. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"cmo-puedo-ver-el-historial-y-el-estado-de-mi-pedido\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1935\"><h3 class=\"eael-accordion-tab-title\">\u00bfC\u00f3mo puedo ver el historial y el estado de mi pedido?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1935\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"cmo-puedo-ver-el-historial-y-el-estado-de-mi-pedido\"><p>Puedes comprobar los detalles de tu pedido, el estado y el c\u00f3digo de activaci\u00f3n de la suscripci\u00f3n accediendo a tu cuenta en <a href=\"http:\/\/www.petloc8.com\">www.petloc8.com.<\/a><\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"tengo-que-pagar-impuestos-y-aranceles-de-importacin\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1936\"><h3 class=\"eael-accordion-tab-title\">\u00bfTengo que pagar impuestos y aranceles de importaci\u00f3n?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1936\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"tengo-que-pagar-impuestos-y-aranceles-de-importacin\"><p>Los pedidos se env\u00edan desde un almac\u00e9n de EE.UU. Es posible que se aplique el pago del IVA y\/o tasas de importaci\u00f3n a los clientes de fuera de EE.UU. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"necesito-comprar-una-tarjeta-sim-para-mi-petloc8\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1937\"><h3 class=\"eael-accordion-tab-title\">\u00bfNecesito comprar una tarjeta SIM para mi Petloc8?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-1937\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"necesito-comprar-una-tarjeta-sim-para-mi-petloc8\"><p>No. El dispositivo Petloc8 contiene una tarjeta SIM integrada y los planes de suscripci\u00f3n cubren todas las funciones de comunicaci\u00f3n y datos. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb6e48e elementor-widget elementor-widget-html\" data-id=\"eb6e48e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section id=\"billing\"><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5246984 elementor-position-inline-start elementor-mobile-position-inline-start icon-accordion-content elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"5246984\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"25\" viewBox=\"0 0 24 25\" fill=\"none\"><path d=\"M20.625 7.20906V5.96031C20.624 5.28531 20.3554 4.63824 19.8781 4.16094C19.4008 3.68364 18.7538 3.41505 18.0788 3.41406H3.48375C2.80875 3.41505 2.16167 3.68364 1.68437 4.16094C1.20708 4.63824 0.938492 5.28531 0.9375 5.96031V15.2528C0.938791 15.9088 1.19281 16.539 1.64676 17.0125C2.10072 17.486 2.71968 17.7664 3.375 17.7953V19.0403C3.37599 19.7153 3.64458 20.3624 4.12188 20.8397C4.59917 21.317 5.24625 21.5856 5.92125 21.5866H20.5163C21.1916 21.5866 21.8392 21.3183 22.3167 20.8408C22.7942 20.3633 23.0625 19.7156 23.0625 19.0403V9.74781C23.0612 9.09223 22.807 8.46242 22.353 7.98952C21.8989 7.51661 21.28 7.23706 20.625 7.20906ZM4.5 11.1691H21.9375V11.6866H4.5V11.1691ZM21.9375 9.74781V10.0441H4.5V9.74781C4.5 9.37087 4.64974 9.00937 4.91627 8.74284C5.18281 8.4763 5.54431 8.32656 5.92125 8.32656H20.5163C20.8932 8.32656 21.2547 8.4763 21.5212 8.74284C21.7878 9.00937 21.9375 9.37087 21.9375 9.74781ZM2.0625 15.2528V5.96031C2.0625 5.58337 2.21224 5.22187 2.47877 4.95534C2.74531 4.6888 3.10681 4.53906 3.48375 4.53906H18.0788C18.4557 4.53906 18.8172 4.6888 19.0837 4.95534C19.3503 5.22187 19.5 5.58337 19.5 5.96031V7.20156H5.92125C5.24625 7.20255 4.59917 7.47114 4.12188 7.94844C3.64458 8.42574 3.37599 9.07281 3.375 9.74781V16.6628C3.01883 16.6364 2.68578 16.4764 2.44244 16.215C2.1991 15.9536 2.06341 15.61 2.0625 15.2528ZM20.5163 20.4616H5.92125C5.54431 20.4616 5.18281 20.3118 4.91627 20.0453C4.64974 19.7788 4.5 19.4173 4.5 19.0403V12.8116H21.9375V19.0403C21.9375 19.4173 21.7878 19.7788 21.5212 20.0453C21.2547 20.3118 20.8932 20.4616 20.5163 20.4616Z\" fill=\"#0FB528\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFacturaci\u00f3n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1f8003 faq-accordion elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"e1f8003\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-e1f8003\" data-scroll-on-click=\"\" data-scroll-speed=\"300\" data-accordion-id=\"e1f8003\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"tengo-que-comprar-una-suscripcin\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2361\"><h3 class=\"eael-accordion-tab-title\">\u00bfTengo que comprar una suscripci\u00f3n?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-2361\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"tengo-que-comprar-una-suscripcin\"><p>La mayor\u00eda de las funciones de Petloc8 -rastreo de ubicaci\u00f3n, PetRings, geofencing, etc.- s\u00f3lo funcionan con un plan de suscripci\u00f3n. Aparte de las golosinas, no podr\u00e1s acceder a ninguna funci\u00f3n sin adquirir y renovar tu plan de suscripci\u00f3n. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"mi-suscripcin-se-renovar-automticamente\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2362\"><h3 class=\"eael-accordion-tab-title\">\u00bfMi suscripci\u00f3n se renovar\u00e1 autom\u00e1ticamente?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-2362\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"mi-suscripcin-se-renovar-automticamente\"><p>Tu plan de suscripci\u00f3n est\u00e1 configurado para renovarse autom\u00e1ticamente por defecto. Si quieres cancelar tu suscripci\u00f3n, ponte en contacto con nuestro equipo de asistencia. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"puedo-cambiar-mi-forma-de-pago-de-la-suscripcin\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2363\"><h3 class=\"eael-accordion-tab-title\">\u00bfPuedo cambiar mi forma de pago de la suscripci\u00f3n?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-2363\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"puedo-cambiar-mi-forma-de-pago-de-la-suscripcin\"><p>S\u00ed. Puedes cambiar tu forma de pago a trav\u00e9s de la App Petloc8 o poni\u00e9ndote en contacto con nuestro equipo de soporte. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"puedo-cambiar-mi-plan-de-suscripcin\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2364\"><h3 class=\"eael-accordion-tab-title\">\u00bfPuedo cambiar mi plan de suscripci\u00f3n?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-2364\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"puedo-cambiar-mi-plan-de-suscripcin\"><p>Puedes cambiar a un plan a largo plazo en cualquier momento. Ten en cuenta que nuestros planes a largo plazo ofrecen la mejor relaci\u00f3n calidad-precio y que con la ampliaci\u00f3n obtendr\u00e1s ahorros. Se pueden hacer otros cambios antes de cada nuevo ciclo de facturaci\u00f3n. Ponte en contacto con nuestro equipo de asistencia para obtener m\u00e1s informaci\u00f3n.   <\/p>\n<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28c4df5 elementor-widget elementor-widget-html\" data-id=\"28c4df5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section id=\"troublehooting\"><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1333db1 elementor-position-inline-start elementor-mobile-position-inline-start icon-accordion-content elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"1333db1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"23\" viewBox=\"0 0 24 23\" fill=\"none\"><path d=\"M12.0002 6.12695C10.5756 6.12894 9.20993 6.69574 8.20259 7.70308C7.19525 8.71042 6.62845 10.0761 6.62646 11.5007C6.92271 18.6257 17.0815 18.6257 17.374 11.5007C17.372 10.0761 16.8052 8.71042 15.7978 7.70308C14.7905 6.69574 13.4248 6.12894 12.0002 6.12695ZM12.0002 15.7495C10.8737 15.7485 9.79357 15.3005 8.99699 14.5039C8.20041 13.7073 7.75246 12.6272 7.75146 11.5007C7.98396 5.8757 16.0015 5.8757 16.249 11.5007C16.248 12.6272 15.8 13.7073 15.0034 14.5039C14.2069 15.3005 13.1267 15.7485 12.0002 15.7495Z\" fill=\"#009A17\"><\/path><path d=\"M22.5 9.48625H20.7188C20.5009 8.52032 20.1205 7.59844 19.5938 6.76L20.85 5.5C20.9544 5.39405 21.013 5.25126 21.013 5.1025C21.013 4.95374 20.9544 4.81095 20.85 4.705L18.795 2.65C18.6891 2.54557 18.5463 2.48703 18.3975 2.48703C18.2487 2.48703 18.1059 2.54557 18 2.65L16.74 3.91375C15.9024 3.38541 14.9802 3.00487 14.0138 2.78875V1C14.0138 0.850816 13.9545 0.707742 13.849 0.602252C13.7435 0.496763 13.6004 0.4375 13.4513 0.4375H10.5487C10.3996 0.4375 10.2565 0.496763 10.151 0.602252C10.0455 0.707742 9.98625 0.850816 9.98625 1V2.78125C9.01978 2.99737 8.09763 3.37791 7.26 3.90625L6 2.65C5.89405 2.54557 5.75126 2.48703 5.6025 2.48703C5.45374 2.48703 5.31095 2.54557 5.205 2.65L3.15 4.705C3.04557 4.81095 2.98703 4.95374 2.98703 5.1025C2.98703 5.25126 3.04557 5.39405 3.15 5.5L4.41375 6.76C3.88698 7.59844 3.50656 8.52032 3.28875 9.48625H1.5C1.35082 9.48625 1.20774 9.54551 1.10225 9.651C0.996763 9.75649 0.9375 9.89957 0.9375 10.0487V12.9513C0.9375 13.1004 0.996763 13.2435 1.10225 13.349C1.20774 13.4545 1.35082 13.5138 1.5 13.5138H3.28125C3.49906 14.4797 3.87948 15.4016 4.40625 16.24L3.15 17.5C3.04557 17.6059 2.98703 17.7487 2.98703 17.8975C2.98703 18.0463 3.04557 18.1891 3.15 18.295L5.205 20.3463C5.25697 20.3989 5.31887 20.4406 5.3871 20.4691C5.45534 20.4976 5.52855 20.5123 5.6025 20.5123C5.67645 20.5123 5.74966 20.4976 5.8179 20.4691C5.88613 20.4406 5.94803 20.3989 6 20.3463L7.26 19.0863C8.09844 19.613 9.02032 19.9934 9.98625 20.2113V22C9.98625 22.1492 10.0455 22.2923 10.151 22.3977C10.2565 22.5032 10.3996 22.5625 10.5487 22.5625H13.4513C13.6004 22.5625 13.7435 22.5032 13.849 22.3977C13.9545 22.2923 14.0138 22.1492 14.0138 22V20.2188C14.9797 20.0009 15.9016 19.6205 16.74 19.0938L18 20.3463C18.052 20.3989 18.1139 20.4406 18.1821 20.4691C18.2503 20.4976 18.3236 20.5123 18.3975 20.5123C18.4715 20.5123 18.5447 20.4976 18.6129 20.4691C18.6811 20.4406 18.743 20.3989 18.795 20.3463L20.85 18.295C20.9544 18.1891 21.013 18.0463 21.013 17.8975C21.013 17.7487 20.9544 17.6059 20.85 17.5L19.5863 16.24C20.113 15.4016 20.4934 14.4797 20.7113 13.5138H22.5C22.6492 13.5138 22.7923 13.4545 22.8977 13.349C23.0032 13.2435 23.0625 13.1004 23.0625 12.9513V10.0487C23.0625 9.89957 23.0032 9.75649 22.8977 9.651C22.7923 9.54551 22.6492 9.48625 22.5 9.48625ZM21.9375 12.3888C21.78 12.4075 20.1225 12.34 20.025 12.4375C19.9528 12.4692 19.8883 12.516 19.8358 12.5749C19.7834 12.6338 19.7443 12.7034 19.7213 12.7787C19.5138 13.9709 19.0437 15.102 18.345 16.09C18.3022 16.1929 18.2908 16.3062 18.3122 16.4156C18.3335 16.525 18.3867 16.6257 18.465 16.705L19.6537 17.8937L18.3975 19.15L17.2087 17.9613C17.1294 17.8829 17.0288 17.8298 16.9194 17.8084C16.81 17.7871 16.6967 17.7985 16.5938 17.8412C15.6294 18.5288 14.5238 18.9926 13.3575 19.1987C13.2263 19.2194 13.1069 19.2863 13.0209 19.3875C12.9349 19.4886 12.888 19.6172 12.8888 19.75V21.4375H11.1112V19.75C11.1129 19.6166 11.0664 19.4871 10.9803 19.3852C10.8942 19.2832 10.7743 19.2157 10.6425 19.195C9.4762 18.9889 8.37059 18.5251 7.40625 17.8375C7.30331 17.7948 7.19004 17.7833 7.08064 17.8047C6.97124 17.826 6.87057 17.8792 6.79125 17.9575L5.6025 19.1462L4.34625 17.89L5.535 16.7013C5.61331 16.6219 5.66647 16.5213 5.68782 16.4119C5.70917 16.3025 5.69775 16.1892 5.655 16.0863C4.96741 15.1219 4.50364 14.0163 4.2975 12.85C4.27696 12.7389 4.22489 12.6361 4.1475 12.5538C4.04188 12.4486 3.89905 12.3893 3.75 12.3888H2.0625V10.6112H3.75C3.8463 10.6105 3.94083 10.5853 4.02477 10.5381C4.10871 10.4909 4.17932 10.4231 4.23 10.3412C4.26648 10.2799 4.29187 10.2126 4.305 10.1425C4.51703 8.96974 4.9829 7.85752 5.67 6.88375C5.708 6.78319 5.71618 6.6738 5.69356 6.56871C5.67095 6.46362 5.6185 6.36728 5.5425 6.29125L4.35375 5.1025L5.61 3.84625L6.79875 5.035C6.87436 5.10918 6.96938 5.16049 7.07288 5.18305C7.17637 5.20561 7.28413 5.19848 7.38375 5.1625C8.36222 4.47891 9.47608 4.01342 10.65 3.7975C10.7791 3.77537 10.8963 3.70826 10.9807 3.60806C11.0651 3.50786 11.1114 3.38102 11.1112 3.25V1.5625H12.8888V3.25C12.8887 3.33365 12.9076 3.41622 12.9439 3.49154C12.9803 3.56687 13.0332 3.633 13.0988 3.685C13.1719 3.74862 13.2617 3.79022 13.3575 3.805C14.5319 4.01922 15.6461 4.48486 16.6238 5.17C16.7234 5.20598 16.8311 5.21311 16.9346 5.19055C17.0381 5.16799 17.1331 5.11668 17.2087 5.0425L18.3975 3.85375L19.6537 5.11L18.465 6.29875C18.389 6.37478 18.3366 6.47112 18.3139 6.57621C18.2913 6.6813 18.2995 6.79069 18.3375 6.89125C19.0246 7.86502 19.4905 8.97724 19.7025 10.15C19.7156 10.2201 19.741 10.2874 19.7775 10.3488C19.8282 10.4306 19.8988 10.4984 19.9827 10.5456C20.0667 10.5928 20.1612 10.618 20.2575 10.6187H21.9375V12.3888Z\" fill=\"#009A17\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSoluci\u00f3n de problemas\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfcdf69 faq-accordion elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"cfcdf69\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-cfcdf69\" data-scroll-on-click=\"\" data-scroll-speed=\"300\" data-accordion-id=\"cfcdf69\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"mi-petloc8-no-se-carga-qu-puedo-hacer-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2171\"><h3 class=\"eael-accordion-tab-title\">Mi Petloc8 no se carga. \u00bfQu\u00e9 puedo hacer? <\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-2171\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"mi-petloc8-no-se-carga-qu-puedo-hacer-\"><p>Si la bater\u00eda del Petloc8 est\u00e1 completamente agotada, puede tardar un poco m\u00e1s en alcanzar un nivel de carga inicial. Mant\u00e9n el Petloc8 enchufado durante unos minutos hasta que veas la luz \u00e1mbar fija. Si sigues teniendo problemas, ponte en contacto con nuestro equipo de asistencia.  <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"cmo-reinicio-mi-petloc8\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2172\"><h3 class=\"eael-accordion-tab-title\">\u00bfC\u00f3mo reinicio mi Petloc8?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-2172\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"cmo-reinicio-mi-petloc8\"><p>Mant\u00e9n pulsado el bot\u00f3n durante 5 segundos para apagar el aparato. Mantenlo pulsado otros 8 segundos para volver a encenderlo. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"mi-petloc8-no-enva-actualizaciones-de-ubicacin-y-no-responde-al-comando-enviar-pitido-de-la-aplicacin-qu-puede-estar-fallando-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2173\"><h3 class=\"eael-accordion-tab-title\">Mi Petloc8 no env\u00eda actualizaciones de ubicaci\u00f3n y no responde al comando \"enviar pitido\" de la aplicaci\u00f3n. \u00bfQu\u00e9 puede estar fallando? <\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-2173\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"mi-petloc8-no-enva-actualizaciones-de-ubicacin-y-no-responde-al-comando-enviar-pitido-de-la-aplicacin-qu-puede-estar-fallando-\"><p>Existen varias posibilidades<\/p>\n<ul>\n<li><strong>El aparato est\u00e1 apagado<\/strong> &#8211; Comprueba si el aparato responde a una pulsaci\u00f3n corta del bot\u00f3n. Deber\u00eda encenderse una luz LED. <\/li>\n<li><strong>El aparato est\u00e1 encendido pero apagado<\/strong> &#8211; Si la App indica que tu aparato est\u00e1 apagado, activa el comando \u00abenviar pitido\u00bb. El dispositivo deber\u00eda empezar a comunicarse en breve. <\/li>\n<li><strong>El dispositivo est\u00e1 encendido pero no env\u00eda actualizaciones de ubicaci\u00f3n<\/strong> &#8211; Es probable que tu perro est\u00e9 dentro de casa y cerca de una red WiFi conocida. El dispositivo deber\u00eda reanudar las actualizaciones de ubicaci\u00f3n cuando tu perro salga al exterior. <\/li>\n<li><strong>El aparato est\u00e1 encendido pero no responde al comando \u00abenviar pitido<\/strong> \u00bb &#8211; Ponte en contacto con nuestro equipo de asistencia.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"cmo-desvinculo-un-dispositivo-de-mi-cuenta\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2174\"><h3 class=\"eael-accordion-tab-title\">\u00bfC\u00f3mo desvinculo un dispositivo de mi cuenta?<\/h3><span class=\"fa-toggle fa-toggle-svg eaa-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"9\" viewBox=\"0 0 16 9\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.79289 0.54289C1.18342 0.15237 1.81658 0.15237 2.20711 0.54289L8 6.3358L13.7929 0.54289C14.1834 0.15237 14.8166 0.15237 15.2071 0.54289C15.5976 0.93341 15.5976 1.56658 15.2071 1.9571L9.4142 7.75C8.6332 8.531 7.3668 8.531 6.5858 7.75L0.79289 1.95711C0.40237 1.56658 0.40237 0.93342 0.79289 0.54289Z\" fill=\"#192035\"><\/path><\/svg><\/span><\/div><div id=\"elementor-tab-content-2174\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"cmo-desvinculo-un-dispositivo-de-mi-cuenta\"><p>Para proteger tu privacidad, tendr\u00e1s que ponerte en contacto con nuestro equipo de asistencia para eliminar un dispositivo de tu cuenta. Dado que Petloc8 es un dispositivo de rastreo, no permitimos que los usuarios eliminen dispositivos de una cuenta y luego los a\u00f1adan a otras. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5625fd6 elementor-widget elementor-widget-html\" data-id=\"5625fd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section id=\"problem-solving-faq\"><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d8594d3 e-grid e-con-full e-con e-child\" data-id=\"d8594d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a67af5 elementor-align-start prev-page prev_next elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7a67af5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M10.707 17.7929C11.0975 18.1834 11.0975 18.8166 10.707 19.2071C10.3165 19.5976 9.68327 19.5976 9.29274 19.2071L3.49985 13.4142C2.7188 12.6332 2.7188 11.3668 3.49985 10.5858L9.29274 4.79289C9.68327 4.40237 10.3165 4.40237 10.707 4.79289C11.0975 5.18342 11.0975 5.81658 10.707 6.20711L5.91407 11H19.9999C20.5522 11 20.9999 11.4477 20.9999 12C20.9999 12.5523 20.5522 13 19.9999 13H5.91406L10.707 17.7929Z\" fill=\"#192035\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><h3>Gu\u00eda<\/h3><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68febd9 elementor-align-start next-page prev_next elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"68febd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.petloc8.com\/application-guide\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.2071 17.7929C12.8166 18.1834 12.8166 18.8166 13.2071 19.2071C13.5976 19.5976 14.2308 19.5976 14.6213 19.2071L20.4142 13.4142C21.1953 12.6332 21.1953 11.3668 20.4142 10.5858L14.6213 4.79289C14.2308 4.40237 13.5976 4.40237 13.2071 4.79289C12.8166 5.18342 12.8166 5.81658 13.2071 6.20711L18 11H3.91418C3.36188 11 2.91418 11.4477 2.91418 12C2.91418 12.5523 3.36188 13 3.91418 13H18L13.2071 17.7929Z\" fill=\"#192035\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><h3>Gu\u00eda de aplicaci\u00f3n<\/h3><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Gu\u00eda PREGUNTAS FRECUENTES Dispositivo y aplicaci\u00f3n \u00bfC\u00f3mo activo Petloc8? Cuando recibas tu dispositivo, descarga la App Petloc8 de la App Store o de Google Play. Crea una cuenta y sigue las instrucciones de activaci\u00f3n. Busca la gu\u00eda de inicio r\u00e1pido en la caja para obtener m\u00e1s informaci\u00f3n. \u00bfC\u00f3mo cargo mi Petloc8? Con tu dispositivo se [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10415","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/guide.petloc8.com\/es\/wp-json\/wp\/v2\/pages\/10415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guide.petloc8.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/guide.petloc8.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/guide.petloc8.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/guide.petloc8.com\/es\/wp-json\/wp\/v2\/comments?post=10415"}],"version-history":[{"count":2,"href":"https:\/\/guide.petloc8.com\/es\/wp-json\/wp\/v2\/pages\/10415\/revisions"}],"predecessor-version":[{"id":10417,"href":"https:\/\/guide.petloc8.com\/es\/wp-json\/wp\/v2\/pages\/10415\/revisions\/10417"}],"wp:attachment":[{"href":"https:\/\/guide.petloc8.com\/es\/wp-json\/wp\/v2\/media?parent=10415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}